Help is at hand for when you need it most
If you are able to stay in your home but require regular support with everyday tasks then our Care at Home service could be just what you have been looking for. You will be provided with practical help and support if you find essential daily tasks a struggle or require help with tasks that you can no longer manage safely alone. This help may be in the form of flexible day care assistance, getting out and about, help throughout the night or domestic support.
Asking someone else to help you meet your care needs can be daunting; however we try to make it simple and much easier for you to contemplate. You will find that our care workers are passionate about the work they do, enabling you to live a well-balanced life from the comfort of your own home.
With our help, you can continue to live your life as independently as possible – just with the added reassurance that help is available through pre-arranged visits at times you choose.
We are always looking for new ways to improve the services we offer so we can provide you with the highest quality care – which is why we carry out detailed service reviews, regularly talk with our staff, and most importantly, ensure that we listen to the people who matter most – those who receive care and their families.
One of our supervisors or managers also conducts annual visits to all of the individuals who receive care from us so that we can hear about your experiences and suggestions first hand to ensure that we are delivering the right kind of care.
Care at Home holds the coveted ISO 9001/2008 Award.
At Altogether Care, you are at the heart of everything we do. Our core principles influence the way we run our service and the way in which we deliver your care– we call it ‘person-centred care’.
Personal care and support promotes your active participation that achieves positive outcomes.
Delivering Care Excellence
Your feedback helps us to constantly review our services to ensure that we continue to deliver care excellence.
Your overall personal and healthcare needs and preferences are included within our package of care. We cooperate with other services and professionals to give you the highest possible level of independence.
Your needs and care preferences are thoroughly assessed from the beginning. Our commitment to providing care designed around both your existing and potential future needs ultimately ensures that the care we provide has the flexibility to meet your ever-changing circumstances.
We’re passionate about providing the very best care possible and are committed to continuous improvement in the level of the care we offer.
Through a continuing programme of staff training and development, we help our people be the best they can be – both personally and professionally – so they can deliver the best possible care to you.