Meet the team


Our team

We are passionate about providing exceptional care to our clients, and we believe that starts with a strong and dedicated team.

Our management team is made up of experienced professionals who are committed to ensure every client thrives under our care.


Chief Executive Officer

With over three decades dedicated to the care sector, Stephen Knell, our CEO and the son of our founders, possesses a profound and hands-on understanding intricately interwoven with our family values. Assuming the role of CEO in 2012, he has successfully steered the company through unprecedented growth, shaping it into the service we proudly offer today across the South West. While at the helm, he actively engages with Altogether Care’s teams, meticulously overseeing operations and intricacies within our Care Homes and Home Care Services.

Beyond his professional responsibilities, Steve demonstrates a strong commitment to the communities he serves by being co-opted onto the Hangers Heroes Committee. During his leisure time, he seeks solace in running marathons, an impressive tally of 155 completed to date. These endeavors provide him with moments for reflection and relaxation, offering a welcome respite from the demands of such a busy work schedule.


Operations Manager, Care Homes

Donna has always been passionate about caring for people. Striving for high standards of care, she worked as a volunteer with physically disabled teenagers and the elderly, in her teens before achieving a BSc in Adult Nursing. She worked within the NHS for several years before moving to the private care home sector in 2006 where she has held positions as Director of Care, and Operations Manager. More recently, she commissioned two nursing and dementia homes achieving the standards required for CQC compliance. Donna now puts her enthusiasm and expertise into the client experience for Altogether Care as Operations Manager across the company’s range of care homes.


Regional Support Manager

With a wealth of knowledge acquired during her 15-year tenure in the health and social care sector, Dawn holds a Level 3 qualification in Health and Social Care, along with a Level 5 qualification in Health and Social Care Leadership Management. Her journey with Altogether Care commenced as a part-time carer and evolved progressively, leading her to the roles of Field Care Supervisor (FCS) and subsequently, Registered Manager. In this capacity, Dawn took charge of overseeing operations in three branches across the South West for Altogether Care. Currently, she passionately serves as the Regional Support Manager to all the branches to the West of Poole, ensuring her high standards and knowledge are embedded within each branch. During her leisure time, Dawn unwinds through the relaxing activity of swimming.


Commercial Manager

With over two decades of senior leadership experience in social housing, charities, and private care, Sarah is dedicated to coproducing innovative services through collaborative work with statutory and VCSE partners. She has implemented commissioned services and led operational teams in Mental Health, employment, residential, crisis, and recovery services. In her current role she strategically expands business growth and focuses on continuous improvement. Holding a Level 5 diploma in Social Care, ILM qualifications, CiPD Level 3, IOSH, and various other certifications, Sarah is committed to continuous professional development. Outside of work, she stays busy with activities such as walking the dog, swimming, and house renovations.


Regional Support Manager

Karla has been in the care industry for 20 years and at Altogether Care for 13. She has a passion for delivering high quality care in all the service she is responsible for. She manages and oversees the day-to-day activities of the branches. She has overall responsibility for leading the successful teams to achieve their objectives, dedicating their expertise to quality care and business growth. In her spare time, after retiring from her lengthy career as a player, Karla developed a strong passion and interest in women’s football.


Recruitment & Training Manager

Colin has worked in the care industry for over 12 years, starting as a Support Worker. He has since undertaken roles in Learning and Development and as a Registered Manager. Today he’s responsible for the recruitment of new colleagues into the business, embedding processes and systems, making the transition into Altogether Care as smooth as possible.

Colin is also responsible for training provided across the organisation from induction to on-going CPD, ensuring the company’s staff are well placed to provide the high expectations of care the company demands. In his spare time, Colin enjoys woodwork and DIY. While holidays abroad take him scuba diving.

Our Founders

Brian and Margaret, joined the care sector in 1988 with a vision to provide community and residential care for older people based on family values. They know that the business is in good hands with their trusted management board and care staff, who continue to live and breathe the same family ethos that they built the business with all those years ago.

The second and third generation of family members are also closely involved with leading and running the business into its next generation of developments.

Some recent day to day activities