How it Works

How it Works

Making sure the service we provide is right for you

Whether you come to us directly or you are referred to us by Social Care and Health staff, you can be assured that your personal information will be dealt with sensitively and treated with the strictest confidence.

Before we start providing any care services, we want to get to know you. We will arrange a talk with you and your carer, as well as any Social Care and Health staff, if necessary. Your individual needs will be identified, and we will listen to any queries or concerns that you may have- so you can be sure that the services we are planning to provide are right for you.

Your needs will regularly be reviewed and discussed with you and those around you, to ensure that you continue to enjoy your life with the very best in care support- for now and for the future.

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