technology in care Archives

We are thrilled to announce that Chelsey Allright, Support Manager at Altogether Care, has been named a winner at the Dorset Care Awards 2025. The awards ceremony, hosted by the Dorset Care Association, took place on Friday 16th May at the George Albert Hotel near Dorchester.

Chelsey received this prestigious recognition for her exceptional leadership in Technology Enabled Care (TEC), having led a transformative project across our Dorset branches. Her work has already had a lasting impact on the way we deliver care – empowering clients to live more independently while offering peace of mind to their families.
Having joined Altogether Care in 2018 as a care and support worker, Chelsey’s journey has been defined by compassion, innovation, and a clear dedication to improving outcomes for those we support. Since stepping into her role as Support Manager in 2023, she has championed smart technology, integrating sensor-based systems that monitor real-time activity and help tailor care more precisely.

One particularly powerful example of Chelsey’s work saw her personally oversee the installation of TEC and carefully analyse the data it produced. Her assessment showed the client was confidently managing day-to-day life, allowing care visits to be safely reduced from three per day to just one. This ensured the individual received the right level of support – maintaining their independence, while giving their family peace of mind and reassurance.

This innovative work is already setting a new standard in care delivery – streamlining assessments, enhancing family involvement, and enabling proactive, responsive care planning. Chelsey’s dedication to making a difference reflects our wider commitment at Altogether Care to embracing innovation that improves lives. We’re so proud to have her leading the way as part of our team.

Congratulations, Chelsey, on this incredibly well-deserved achievement!

Like most walks of life, the care sector is experiencing technological change. The pace of change is likely to increase rather than decrease.

For some, more technology and automation conjures up an image of a world where social care becomes dehumanised, where conversations are with computer applications and chatbots rather than people. Or where a friendly robot takes care of domestic duties. We believe the reality will be very different, and much more human.

If we look at the technology we are currently using it actually creates more human interaction rather than less. It enhances personal care rather than replacing it.

Care staff use handheld PDA’s to make sure they have instant access to information about service users, their care plans and personal preferences, wherever they are working. Record keeping and observations such as food and drink intake are made in a few clicks.

Real Time Information and Enhanced Care

Care staff have better information to work with and have to spend less time updating or sharing it. Which leaves more time to talk and to develop relationships. Using real-time information enables the delivery of better-quality care that is more focused on the needs of each individual.

Relatives are able to access information for greater peace of mind and have an involvement in care where relevant.

On a grander scale, technology opens the way to even more advancements in care. Artificial intelligence and machine learning ought to do a better job of predicting and planning care needs within an area. Virtual Reality is already helping to improve wellbeing for dementia patients by allowing them to experience environments they knew from years ago.

Good social care has always been, and will always be, something that has human interaction and relationships at its core. Technology will not change this; it will enhance rather than replace those interactions. It will also bring the entire ‘team around the person’ closer together, which includes care staff, health professionals, family and carers.

For anyone interested in better quality, more personalised care, technology is something to be embraced rather than resisted.

To arrange a visit to one of our care homes to see how we are delivering better quality care focused on individual needs, contact us today on 01305 300 161.

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Celebrating Excellence: Altogether Care Support Manager Wins at the Dorset Care Awards 2025

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