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What Could the Care Home of the Future Look Like?

As the population continues to age there’s little doubt that, in future, more people will need or opt for residential care. Meanwhile, the amount of public funding available to pay for care seems unlikely to grow in real terms. Alongside all of this we have the continued development of new technologies designed to save effort and improve productivity.

Many have speculated on what these trends mean for the care home of the future. The only thing we can say for certain is that whatever is being predicted, the reality will probably prove to be rather different.

Will care home residents really be patting robotic pets while robotic helpers clean their rooms, serve their meals and dispense their medication? Surely the value of technology and innovation is in supporting, rather than replacing the human elements of care.

Here are a few of the technological advances that we see playing a role in the care home of the future.

Assistive Technology

Various types of assistive technology are being developed that could improve safety, wellbeing and quality of life for people who need care. Ambient monitoring systems have the capacity to monitor movement, temperature, falls and spills and other data that indicate health and activity levels. This can all provide useful data to complement observations by care staff to ensure that everyone gets the most appropriate care and can live as independently as possible.

What is unquestionable is that people are becoming more focused on the quality of care and the opportunities offered to live fuller and more active lives.

Robotics

It also seems likely that robotic aids of various kinds could help people enjoy greater freedom of movement and maintain more of their physical capabilities. Similarly, augmented reality is proving its worth in providing immersive reminiscence experiences for people with dementia. And robotic pets can indeed help dementia sufferers cope with the stress their condition can cause.  We have recently introduced an electronic interactive cat at Sherborne House. The cat demands attention, but this is in no short supply, the interaction and care from residents has been surprising for us and beneficial for residents.

Mobile Technology

Where technology is already helping is in the organisation, delivery and monitoring of care tasks. Within our care homes and or care at home service we are already using mobile technology that is helping to eliminate paperwork and manual effort from many aspects of what we do. Everything from patient care, to medication, incident reporting and food safety can be streamlined and better organised through technology.

A good care home of the future may look different from a care home of today. It will use different technologies. But what won’t change is the personal relationships and interactions that good care has always and will always depend on. To arrange a visit to one of our care homes to find out more information, contact us today on 01305 300161.

The Modern Way to Deliver Care at Home

Mobile technology has revolutionised so many aspects of our work and lives. Our home care teams make many visits each day to multiple locations, so mobile technology is the logical way to support the work they do.

The Mobile Care Worker App we recently introduced supports our care teams at all points of service delivery. It means we can forget about completing paper forms and records during visits and focus more time on our care users.

The app guides our staff to each appointment using maps and directions. If there is anything they need to know to gain access, the app will tell them this also.

Once at the appointment, our staff check in automatically using their mobile phone. They can see an up-to-date checklist of the care tasks to be carried out and any other information about the service user that might be relevant. They can also be prompted to check whether medication has been taken and record any details that might help with adapting to the care plan to meet changing care needs.

More Efficient

Mobile Care Worker also helps us organise the care we provide more efficiently. Data is captured instantly from each visit due to staff being able to input information through the app rather than in the office. This means we spend less time entering data from paper forms and more time designing a better service to meet our customers’ needs.

We also spend less time designing visit rosters and can see instantly where all our mobile staff are. If it looks like they might be late for an appointment, we can let people know to reassure them that they haven’t been forgotten. Simpler rostering also makes it easier for us to ensure that people see the same care worker at every visit.

Mobile Care Worker provides another way to involve relatives in the care of their loved one, which can be very welcome if they don’t live locally. They can be given secure access to the system and be reassured that visits have taken place when scheduled. They can also be part of the discussion around designing the most appropriate care programme.

Technology will never take the place of personal interactions in the care delivery, but it can take care of all the things that help those interactions to be more effective.

If you or an elderly relative are starting to find basic household tasks a bit challenging, a care at home service might be just what’s needed to brighten life up. Contact us today on 01305 300161 to find out more or click here.

How Technology Helps Our Care to be More Human

If you read an article about technology and social care the chances are that you’ll see a vision of the needs of service users being tended to by some kind of robot. All very exciting and entertaining. But missing the basic point that good care is mostly about human interaction.

Technology has instead a real value when it supports those interactions and allows more time for them to happen.

We’ve recently invested significantly in a modern care management system. It’s a mobile platform that is bringing real benefits to our team and to our residents. By taking care of routine admin tasks and ensuring that relevant details such as care plans are always readily available, we are finding that we have more time to interact and concentrate on the wellbeing of those we care for, our residents.

In selecting the software, we had some essential criteria:

  • It had to be simple to use so it didn’t distract our care staff from interacting with residents.
  • It had to help our team deliver consistently excellent care against agreed care plans.
  • It had to help us flag up and track the individual actions and interventions needed for each resident.
  • Information had to be real time and automated, so we could spend more time understanding what was happening and less time recording it.

The system we chose does all of this and more. Real time reporting ensures there is complete continuity during shift handovers. We also have complete audit trails for medication, liquids, nutrition and activity levels that can highlight any potential issues and suggest alterations to the required care.

The software also brings greater consistency. Procedures are aligned not only to the care plan for each individual resident but also to the CQC standards. This builds a consistent and measurable level of care for everyone. The transparency of this system is not only beneficial for relatives but also our senior managers and experts in care who are able to monitor vital signs and have an instant input when and where it is required. 

The technology we’ve invested in also helps us to build a stronger care team around each person, involving families, friends and health service professionals. We’ll talk more about this in another article.

Most importantly the technology saves us time. We are investing the time released in better quality interactions with our residents to help them lead the most active and fulfilling lives possible.

If you’re looking for a care provider for yourself or a loved one, in one of our homes or yours you can find out more by visiting our website or contact us directly on 01305 300 161 to discuss in more detail how we can help you.

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