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Choosing A Care Home – What Do You Need To Think About?

A new year is often the time for taking stock and making plans. For older people it’s maybe an opportunity to think about whether they need extra help with everyday tasks or perhaps more extensive care. Depending on your needs there are plenty of options, ranging from personal care in your own home to full time nursing care.

The starting point is usually a care needs assessment carried out by your local council. The assessment is to identify and document your needs. It isn’t there to tell you what to do, it’s to help you choose the type of care that suits you best.

It might be that you can continue living in your own home with a few modifications, perhaps supported by a care at home service. For some, residential care will be the best option. Here too, there are choices.

The most suitable care home will depend partly on the type of care you need. This could be personal care such as help with washing and dressing, through to round the clock registered nursing or specialist care. Most importantly, the care home you choose should be somewhere that you will feel at home and well cared for.

How to Choose a Care Home

Choosing a care home is a big step. It’s important to do your research to be as sure as possible that you’re making the best choice. Points to consider include:

  1. Funding support. You may be eligible for some financial support, depending on your circumstances. Most people will need to pay for some or all of their care so financial planning is important.
  2. Recommendations and online reviews. It’s helpful to see what families of care home residents say about the home.
  3. Your own impressions. Does it feel like somewhere you’d be happy to live?
  4. The type of care you need.

All Altogether Care homes provide nursing care to meet most people’s needs. Sherborne House also has specialist nursing care for dementia, Alzheimer’s, epilepsy, stroke victims and behavioural difficulties arising from a loss of mental awareness. Each home is friendly, welcoming and caring and makes it a priority for you to maintain as much independence as possible.

Find out more about our homes.

Alternatively, call 01305 300 161 or email contact@altogethercare.co.uk for more information.

Is Now the Time to Consider Live-in Care?

While the number of cases is declining, the battle against COVID-19 in the UK is far from over. A vaccine is, at best, many months away. Most health experts are still concerned about the possibility of a second wave of the virus when we move into autumn and winter. These are the seasons when viral infections spread most easily.

Fortunately, medical science is learning more about the virus every day. Even so, the most effective measures currently available are physical distancing and good hygiene. And for older people with care needs, distancing presents difficulties. It is more difficult and stressful for relatives and informal carers to visit to help with personal or medical care if we are in lockdown.

Even as most of the country eases its way out of lockdown, the advice for vulnerable people with underlying health issues is to be cautious about going out or receiving visitors. In these circumstances the problem isn’t just lack of caregiving, it’s also lack of companionship.

Residential or Live-in Care?

So, if friends and family are not able to help with care, or are not willing to visit for fear of infecting a vulnerable person, what’s the best option?

Care homes could be a less attractive option for many people than before the pandemic. A recent poll showed that 40% of over 65s are less likely to consider moving into a care home due to the pandemic. While many homes have had zero or very low numbers of cases, the sector as a whole was severely affected. It will take some care homes a while to recover.

Perhaps Live-in Care offers a more suitable option.

Live-in care means that a carer lives in the client’s home. It is an effective way to make sure that older people with care needs are looked after and that there is always somebody around for the equally important aspects of companionship and conversation, that play such an important part in someone’s mental wellbeing.

You can find out more about our Live-in Care service on our website. Or call us on 01305 206 140 to discuss your needs and options.

2019 in Review: A Reflection from The Chairman

Having just bid farewell to the last decade and ushered into the next, I found myself musing over what Altogether Care LLP (ATC) had achieved in the last 10 years and what it might achieve in the next 10 years.

Looking back over the last decade, I derive great satisfaction from ATC’s organic growth, marked by the optimisation of our care home buildings, the rapid expansion of our Care at Home business and the significant increase in our neighbourhood customer base. This has enabled us to move up from a local business enterprise to a much larger regional enterprise that is now delivering the resources necessary for further expansion in the next decade.

Traditionally business logic would argue that the sole purpose of any business is to make a sensible profit to sustain its safe operation. While this is an important financial metric, ATC’s Board of Members judge it to be a narrow image of our business that constrains how we see our role in society. It is their view that while ATC must always strive for success in a business sense, it should not necessarily be expressed only in financial terms without any focus on the pastoral side of our care work and the well-being of our staff.

While it is uncertain what the UK’s future will look like outside the European Union, I have every confidence that our great nation will grasp the nettle and make Britain a powerhouse again. However, following Brexit, the government’s immigration policy will likely have a negative impact on the ability of the NHS and social care providers, such as ourselves, to recruit sufficient UK staff to replace EU staff upon whom we have become increasingly reliant.

With the above in mind, ATC needs to have an increasingly positive and progressive influence on the care sector over the next ten years. We must also recognise that we cannot grow the business without large numbers of good employees with a passion for care work and the right skill sets. Our business strategy must therefore be progressively shaped around the lives of our employees and service users and what makes their work and lives worth living. This will require a change in our thinking, remembering also that our care workers are both internal players and the company’s representatives in the community.

No doubt this will require more investment in our work force and society in general to help ATC build upon the institution that is its family business. To serve this purpose, the Board will, I am sure, wish to think beyond our business portfolio and make more room for investment in our employee’s empowerment, emotional engagement, values-based leadership, and related social contributions. In short, our employees, service users and society should not be an afterthought but must be placed at the core of our business plan.

In the next decade, I would expect ATC to continue to be a high-performing and growth minded business, which consistently meets services users’ needs and adds value by; providing satisfying jobs for our employees and by forging relationships with a network of suppliers and business partners, who can provide resources for improvement in such areas as, assistive technologies, innovation around service delivery and cost efficiencies wherever possible. Moreover, we should seek public approval for what ATC is and does by aligning our business objectives more closely with social values and reflecting this in our marketing approach.

In conclusion, only by thinking of ATC as a social institution, with strong family values, fantastic work culture, vibrant workplace environment and a as meritocracy offering a real chance for self-improvement and career success can we expect to attract and retain superior employees with a calling for care.

I firmly believe that in the immediate future ATC should place social logic alongside financial logic as a guiding principle for its market analysis, recruitment and retention, education, training, employment policy, and managerial decision making. This I feel will add another exciting dimension to our service that is significant, or more so, than commercial success alone.

It continues to be an immense pleasure for me to work with so many dedicated people who make a huge difference to the quality of older peoples’ lives.

Happy New Decade.

Brian Westlake

Self-Funding Care – What You Need to Know

If you live in England and have more than £23,250 in savings, you will probably have to pay for at least some of your care. The value of your property may also be taken into consideration if you opt for residential care rather than care in your own home.

As care costs can be significant, it’s no surprise that self-funding is one of the things we get asked about most often. Care at home will cost at least £20 per hour and residential care over £600 per week.

The reality for most people is that care costs are hard to avoid, and some level of self-funding is inevitable. But there are exceptions and it always pays to know the facts so you can plan effectively. The Money Advice Service has plenty of information on their website.

Exceptions and Benefits

Social care is intended to help with tasks that are part of normal living rather than healthcare needs for a disability or complex medical condition. Continuing healthcare requirements could potentially be covered by NHS funding. Unfortunately, there are no clear definitions of what conditions are included and getting the NHS to pay for healthcare costs can be difficult.

To access NHS support, you will need to ask your GP or social services department to arrange a care needs assessment.

You may be able to claim benefits to meet some of your care costs. If you are over 65 and have a long-term illness or disability, you can claim Attendance Allowance towards the cost of care at home. This may not cover the whole cost of your care but will help to reduce the burden.

If you have an illness or disability caused by work, you can claim Industrial Injuries Disablement Benefit and possibly a Constant Attendance Allowance on top of this if you need daily care.

Property

The value of your property isn’t relevant if you are planning to receive care in your own home. If you decide on residential care, it will be counted unless your partner continues to live in it.

It might be that selling your property to pay for residential care is a sensible choice. But there are alternatives if you’re not yet ready to make that step or if you want to remain at home. Equity release will provide a lump sum in return for a share of your home. Your council may also have a deferred payment scheme where they fund your care and recover the cost from the proceeds when your home is eventually sold or from your estate.

Arranging Care

If you are paying for your own care, you can choose a care provider you prefer and deal with them directly. It still makes sense to have a care needs assessment so that you know what type and level of care you need to buy and whether any financial support is available. The council might, for example, pay for equipment or modifications to your home to make it easier for you to live in.

If you think you are eligible for council or NHS funded care, arranging a care needs assessment will be the first step.

In some areas you can ask social services to arrange care with an approved provider and bill you for the cost, but not all areas offer this.

If you are funding your own care and you think that your savings will go below the £23,250 threshold, you should contact your social services department three months beforehand. They can then arrange a new financial assessment. They will not back-date their financial support if you claim after your savings have gone below the threshold.

Self-funding care can be a complex area, the team at Altogether Care are always happy to answer any questions you might have. Just give us a call on 01305 206140 or visit our Contact page.

What Are Your Care Options if You Want to Stay in Your Own Home?

As you get older it’s likely that you’ll need some kind of care or assistance with everyday life. This might be long-term or for a brief period to help you recover from illness or a fall. For many people it’s important to remain living in their own home for as long as possible while they receive the care they need.

Home, or domiciliary care can be less expensive than residential care. It also means you can stay in familiar surroundings and remain connected to friends, family and social activities.

There are many options available for the care you can receive in your own home. These range from simple tasks such as picking up prescriptions, shopping and preparing meals, through to nursing care and medication. Some people want help with getting out of bed, washing and dressing and some just want help getting out of the house to meet friends.

Visits from your carer could be a few times a week, once a day or several times a day depending on your needs. The Care at Home service offered by Altogether Care is built entirely around the help you need.

24/7 Care

It’s also possible to arrange around the clock care in your own home by opting for live-in care.

This can be particularly helpful in the case of Alzheimer’s and dementia care, where memory becomes an issue and having a familiar carer on hand can be helpful. But many people just like the reassurance and value the friendship and personal bond they form with a live-in carer.

Live-in care helps people maintain a degree of independence. Staying in familiar surroundings can be particularly important for the wellbeing of some people. Keeping pets, for example, is often important and not usually possible in residential care. The live-in carer can make sure that both pet and owner are well looked after.

Depending on your needs and circumstances, residential care could still be your best option. But it’s far from your only choice if staying in your own home is important.

How Would You Know if Your Elderly Relative Needed Care Support?

Deciding when is the right time to have a conversation about care with an elderly relative can be a sensitive issue. For all of us, our ability levels will decline over time – that’s completely natural. What’s also natural is that many of us will resist any idea that we’re struggling to cope and that we need a bit of help. All of which means that we might miss the signs that our relative has a care need.

Here are a few signs that might indicate that it’s time for a serious talk and possibly a care needs assessment.

Declining Mobility

Mobility levels often drop off slowly so we don’t notice the change. Take a good look at how easy your relative finds it to do routine things like cleaning, shopping and walking. Are they struggling more than they need to?

Hygiene

If somebody takes less care over their appearance than they used to, it might mean that arthritis or some other physical condition makes tasks like laundry or washing themselves difficult or painful. It might also mean that they are getting forgetful, perhaps due to the early stages of dementia.

Missing Meals

Weight loss could be a sign that your relative isn’t able to prepare meals or may be forgetting to have them. Care at home support will help make sure that they maintain a good level of nutrition, which is essential for physical and mental wellbeing.

Changing Behaviour

Warning signs are when people become withdrawn, uncommunicative, angry, forgetful, confused or paranoid. These could indicate deteriorating mental health.

Medication Management

Confusion over what medication is a strong signal that care support may be necessary. Clearly, it’s important that prescribed medications are taken according to the instructions.

Financial Management

Financial problems and unpaid bills can be highly stressful in themselves. They can also be signs of failing memory and indicators of underlying mental health issues.

Injuries

Bruises, burns and other injuries can be some of the clearest signs that there are care issues that need to be looked at. It might be problems with balance, difficulty with cooking, memory loss or declining physical ability.

If you notice any of these signs, it’s important to remember that care isn’t about taking away independence. It’s about providing targeted support to help people stay safe and enjoy life as fully as possible.

Websites such as Age UK have plenty of useful information about different care options, costs and financial support. You can also contact the team at Altogether Care who will be happy to talk through the options available.

How to Talk About Care Needs with Someone You Love

Put yourself in the position of an older person who is starting to struggle with everyday tasks, or perhaps even experiencing the early stages of dementia. Facing up to the situation isn’t always easy. They may have spent their whole life being the person who gives advice and support to their family, they may always have been independent and proud.

Accepting the passage of time and that you need care is a difficult step and needs to be handled carefully. For family members, starting the conversation about care needs can be daunting. It can involve a sensitive role-reversal where you are suddenly expected to be the one giving the advice. There’s an understandable anxiety about how your loved one will react and, quite likely, questions about the cost of care.

Putting it off never helps

In 2016, the charity Independent Age commissioned research to investigate attitudes to conversations about care in later life. The study revealed a stark contrast between what we believe and what we do. 82% of the people in the survey said it was fairly or very important to talk to older relatives about ‘where they would like to live if they could no longer live at home’, but just 23% said they had done so.

Perhaps this was just a question of timing in some cases. But, for whatever reason, starting the conversation about care seems to be the hardest part.

Ultimately, your concern will be to ensure that your family member receives the care they need. You’re much more likely to achieve this without a major upset if you are prepared and well-informed.

How to have the conversation

Being an unpaid carer can sometimes leave you feeling exasperated because of a particular event. This is the worst possible time to start the conversation. You also don’t want to produce care home brochures ‘out of the blue,’ with no preparation.

First, you have to change your relative’s perceptions about their need for care and what care might mean. If they don’t accept that they need care or don’t think that their opinions are being respected it’s going to be a struggle to get them to consider anything.

Here are a few suggestions that may help:

  • Choose the time and the place carefully. Make sure that it’s not a time when either of you is likely to be tired or stressed and that the conversation can take as long as you need. Choose somewhere calm where you won’t be disturbed.
  • Be well informed. There are many care options including care at home, assisted living and care homes. Make sure you know what all of these entail, including costs.
  • Find out about possible financial support that might be available and what you need to do to access this.
  • Consider involving a friend or person that your relative respects so that there is an independent voice in the conversation.

Websites such as Age UK have plenty of useful information about different care options, costs and financial support. You can also contact the team at Altogether Care who will be happy to talk through your options and help you prepare to have the conversation with confidence.

It Isn’t All Doom and Gloom in the Care Home Sector

Anyone who reads a newspaper or looks at a news website will know that the care sector faces problems. People are living longer and developing more complex care needs, while the funding for care services fails to keep pace with demand for services.

Most local authorities want to spend more on care but simply don’t have the cash to fund much beyond the most acute needs.

Care Homes Closing

According to the Health Foundation, funding for adult social care fell by 21% between 2009/10 and 2015/16 – at the same time as demand for services was increasing. A consequence of these pressures is that care homes are closing across the country because they simply can’t make the numbers add up. Altogether Care is just one of four remaining nursing care home providers in Weymouth, for example.

Demand Increasing

While over £7bn has been cut from social care budgets since 2010, we know that more people are needing elderly care services. The strain placed on informal networks of carers and family members is considerable.

The net effect is less choice. The business failures are affecting both smaller, independent care homes, rooted in their communities and the larger corporate organisations (sometimes owned by institutional investors), making it harder for people to know which homes are likely to be around into the future.

Bucking the Trend

But, like we said, it isn’t all doom and gloom. Altogether Care is finding a way to thrive in this environment. We put this down to our foundations as a local family-run organisation and the reputation we have worked hard to earn for delivering high-quality care for over 30 years.

We are not only surviving but investing and developing. We have planning permission recently granted for extending the number of rooms available at our Weymouth home and have recently refurbished the top floor at our luxury Grade II listed assisted living care home Steepleton Manor. This floor now offers a range of premium rooms and suites, some with kitchenette and en-suite facilities.

We have also recently opened a new Care at Home office in Southampton, and our new office in Salisbury is due to open February 2019 to extend our area of operation and support for local people.

The future for the care sector will remain challenging until there is a sustainable solution to the funding questions. In the meantime, there are still caring community-focused organisations that are able to build on their strengths and meet the needs of older people. Why not come and see for yourself what life with Altogether Care is really like? To arrange a visit, contact us today on 01305 206 140.

Some recent day to day activities