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Home Care Services in Southampton – Extending the Altogether Care Family

Care at home is a lifeline for many elderly people. Being able to receive help with tasks such as getting in and out of bed, washing, dressing and housework can make all the difference to people who need some assistive care but want to stay in their own home.

Knowing a trusted home care provider can make all the difference. Altogether Care has an established reputation for providing high quality residential and domiciliary care in Dorset and Somerset. We are driven by helping people to live as independently as possible. Building on this success, we are now able to offer the following care services in the Southampton area:

  • Personal Care,
  • Live-in Care,
  • Getting out and about,
  • Domestic support,
  • Sleeping/Waking night care,
  • Companionship and sitting service

We aim to help people continue to live life as independently as possible, with the reassurance that help is available through pre-arranged visits at times they choose. Just because everyday tasks are becoming a little more difficult, it doesn’t mean that you have to give up your independence.

Extended Services

Staying in your own home might also mean that some help is needed with every day, non-care activities such as DIY, gardening and cleaning. To make life easier for our clients we’ve extended our services to include these tasks. Whatever support you need you can get it from one trusted organisation.

Being an established care provider means that we can carefully select and vet tradespeople who will understand your needs and be ideally suited to helping older people in their own homes.

In launching our Southampton office, we are bringing the same family-run, caring approach that has earned us an excellent reputation for in care for 30 years. If you’d like to find out more, please get in touch with us on 02382 351 800 or visit our Southampton home care services page.

What do CQC Inspection Reports Really Tell You?

First of all, Care Quality Commission (CQC) inspections are a good thing. It is important that there is accountability so that people placing their trust in care services can have confidence that the system is properly regulated.

Accountability also helps providers with common performance benchmarks and guidance on where we can improve.

To make best use of CQC inspection reports when choosing a care home or home care provider, it can help to understand a bit of background and context. Inspectors report on whether services are safe, effective, caring, responsive and well led. There are four possible ratings: Outstanding, Good, Requires Improvement and Inadequate. There is no category for ‘satisfactory.’

Some of the inspection rating is based on documentation such as procedures and record keeping and some of it is essentially a snapshot of what inspectors saw and who they spoke to. So, there could be some subjectivity in the findings- there’s also potentially some randomness based on exactly when the inspection happened.

There’s no doubt too, that some providers are better at the process of preparing for inspections than others. Although you could argue that this is what you’d expect from a well-managed organisation.

What do Ratings Mean?

Don’t dismiss homes simply if they are not Outstanding or Good. Care providers, and more importantly, care users are highly individual and other factors should also be considered.

For example, a home with a lower rating may be a better choice for an individual if the location makes it easier for relatives to visit and for the resident to maintain links with the community they come from. It may be that the facilities and activities on offer are more in line with what a particular person wants.

Similarly, you shouldn’t necessarily be put off a care home because its CQC rating at its last inspection was ‘Requires Improvement.’ There may not be that much practical difference between a provider that just got over the threshold to be rated ‘Good’ and one that didn’t quite make it.

If a home or provider is said to require improvement, it’s important to understand what this means. It could be that they provide essentially safe and effective care but need to tighten up some of their management processes. Even a provider with an ‘Inadequate’ rating shouldn’t be discounted out of hand if the management is taking urgent and purposeful action to correct the shortcomings found in the inspection.

The best way to identify the most suitable care home is to arrange a visit during a normal day to see for yourself whether residents look happy and well cared for. By all means, take along a copy of the most recent inspection report and talk through any concerns with the manager. More importantly, go with an open mind and ask: ‘is this a place where I or my loved one could live the life they want to live. To arrange a visit at any of our ‘Good’ care homes, contact us today on 01305 300 161.

Assisted Living – Help to Live Later Life the Way You Want to

As we get older, routine tasks such as cooking and housework or even bathing and dressing can get harder and more time-consuming. Getting to social events and activities can become a chore. All of which can start to get in the way of living the life you want to live.

At Steepleton Manor and all of our care homes, we see a vital part of our role as providing assisted living rather than just delivering care. We aim to make the basics as simple as possible so that our residents can spend more time doing what they like.

An extensive refurbishment programme at Steepleton Manor is providing residents with new high-quality modern accommodation. Here they can live independently with all the reassurance that assisted living support and care. Living in a luxurious Grade II country house, set in beautiful grounds and surrounded by friends is also a wish fulfilled for many.

Companionship, social activities, and trips are always close to hand. In addition to our activities programme, we can also provide chargeable custom events to meet resident’s needs- such as a trip to the pub for lunch, fishing, or a trip to the theatre, all of which can be arranged with or without support from care staff.

Care Homes Redefined

As people live longer and stay healthier, we are seeing a redefinition of old age as simply another phase of a fulfilling and enjoyable life. The role of the care home is changing to suit.

In the past, it may have been seen as somewhere you go when you can no longer cope. Now it is increasingly seen as a positive choice where people might opt to use some of the wealth they have earned to make later life easier, more fun, and less like hard work.

If there are specific medical or care needs it also helps when these are provided in the place people live, and that trained care staff are on hand to make sure that the care given is adapted as needs change.

If your picture of a care home is of an austere setting where people count off their remaining days, pay a visit to Steepleton Manor or any Altogether Care home – you’ll see a very different picture. Contact us today on 01305 300 161 or visit our website.

Altogether Rocks find their way around Dorset

Residents at Weymouth Care Home recently had great fun painting rocks and placing them at random locations around Dorset. ‘Altogether Rocks’ is a community event for local people to place and find decorated rocks around their local area.

First, residents paint the rocks and then put them in secret locations for other participants to find. When the rocks are found they can then take a photo of them and hide it in another location for the next person to find. The event has already bought lots of smiles to the faces of residents at Weymouth Care Home who have painted their rocks in a variety of colours and symbols.

Elaine Galliott, Activities Co-ordinator from Weymouth Care Home said, ‘It’s a fun event that appeals to those of all ages. Anyone interested can follow the event at #AltogetherRocks on Twitter.

 

 

Pub Trip brings back happy memories

Three residents from Steepleton Manor enjoyed lunch at The Kings Arms this week.  The Kings Arms Pub is in the West Dorset village of Portesham close to the Jurassic coast, and has been a pub since at least 1900. It’s a favourite with local people and tourists who enjoy the surrounding countryside.

Bill, Reggie and Helen relaxed with a tipple and remembered some happy times in the past when they lived locally. Bill worked as a farmer in Forston and Reggie, a retired Army Colonel, lived at Litton Cheney.

Community Care Team are Outstanding

Staff from Care at Home in Yeovil have been praised for their outstanding care service in a recent inspection by the Care Quality Commission.

Over 100 local people receive care in their own homes by the staff in the Yeovil office which received an overall rating of ‘Good’.

The two day inspection took place in June and focused on a variety of areas including safety, management and how responsive the staff are.

A total of 25 care staff work at the office which is part of Altogether Care, a Dorset based care provider which is family owned.

Care skills and knowledge were also praised along with staff’s ability to build relationships with their service users.  The report also stated that dignity and privacy were respected at all times and the Manager of the Yeovil office was open and approachable.

The report also highlighted that systems are in place to monitor the quality of the service and to respond to concerns and complaints and to learn from issues raised and that people received effective care and support from staff who had the skills and knowledge to meet their needs.

Caitlin Hughes, Manager of Care at Home in Yeovil said,

“We are all delighted to receive such a positive result of our recent inspection. We may be a small team but we deliver a big service.  We do our best to offer the best possible care service to local residents in their own homes and we respect that each person is an individual with different requirements”.

Photo L-R: Lisa Charles-Field, Caitlin Hughes, Zoe Jone, Helen Lambden

Active and Socially Connected – Health and Wellbeing in Later Life

There is a wide body of evidence to show that being physically and socially active in our later years leads to fewer health problems and may well prolong life. Among the many advantages of assisted living is the fact that company is always easy to find, and that leisure and physical activities are easier to access than for many older people.

Activity programmes play an important part at all our Care Homes. And because we know about care so well from 30 years in the sector, it’s easier to provide activities that residents will enjoy and find the most beneficial.

The setting of the home can provide plenty of opportunities. A stroll around the beautiful grounds at Steepleton Manor, for example, is a delight in almost any weather- the Tuesday gardening club is a great time for socialising, as well as the opportunity to do something practical and meaningful. All our homes feature outside spaces for residents to enjoy the fresh air whenever they want.

Physical Activity

Further physical activity is provided through ball games and chair aerobics, with plans to extend the programme further.  Craft and art activities are proven to have emotional and cognitive benefits, and residents can take part in art classes, jewellery making and pottery decoration. There are also guided meditation sessions, which can be beneficial physically and emotionally.

We also have an active film club as well as regular visits from musicians and singers and regular trips out.

For too many older people ageing means increasing isolation and reduced participation, which inevitably impacts on physical and emotional wellbeing. Our aim is to ensure that our residents are able to enjoy and lead a full life in their later years.

We are also keen to ensure that our residents remain connected to the outside world. So we are currently working on increasing community involvement by liaising with the local school and church. This will be very beneficial to all.

At Steepleton Manor and our other care homes, physical and social activity is part of everyday life.

Why not visit us to see for yourself what life at the Manor is really like? Contact us on 01305 300 161.

Steepleton Manor: An Environment Designed Around Health and Wellbeing

The links between environment, wellbeing and good health are well established. We put a lot of thought into the physical environment and surroundings at all of our care homes for this reason. The right environment not only reduces stress and anxiety but also offers more opportunities for physical and leisure activities.

Steepleton Manor is probably the best example of this. It is a very attractive grade II Victorian manor house set in 6 acres of landscaped, parkland grounds. Residents never need to go far to experience a tranquil green space.

The grounds provide a perfect, safe, off-road area for walking and exercising, with a variety of features, including mature trees and landscaped gardens. The overall feeling is one of great open spaces and calm. The house is set well back from the road in the quiet village of Winterbourne Steepleton so there is hardly any noise to spoil the peace and quiet – apart maybe from birdsong.

The grounds also feature a kitchen garden where residents can grow their own vegetables to enjoy with their lunch or dinner. Again, gardening and growing vegetables is highly therapeutic. It’s an opportunity to take part in meaningful activity and to be more independent.

And there can be few better places to relax on a sunny day than the lovely patio area outside the house.

Healthier, Inside and Out

The importance of environment is brought into the interior of the home. Bright, spacious rooms continue the light and airy feeling as does the large open plan lounge area. For ultimate peace and quiet there is a smaller lounge and a well stocked library.

Good company is also important and the common rooms provide a great place for social activities and informal, relaxed interaction with fellow residents.

Private space matters too. So rooms feature en-suite facilities to provide a fully self contained living space for each resident – a space they can truly call their own.

We believe that Steepleton Manor provides an unrivalled life-enhancing environment for our residents in their later years. If you’d like to see it for yourself please arrange a visit, or call us on 01305 300 161.

Verwood Ladies sponsorship

Verwood Ladies Football Club would like to thank Altogether Care for sponsoring their training tops this season.

Additional new players and media coverage from The Echo has boosted the team morale. Next season is set to be an exciting one!

Employee of the Month – July

We are delighted to reveal our Employees of the Month for July for each of our care homes. Each month, care home managers at Sherborne House, Steepleton Manor and Weymouth Care Home will hand pick team members who demonstrate a passion for their role and go above and beyond to provide excellent standard of care and support to residents.

Our Employees of the Month for July are:

Sherborne House

Dean Greenslade

Dean is always willing to help whenever he can and demonstrates efficiency at work.  He is a valuable asset to Sherborne House.

Weymouth Care Home

Alan Stevens

Alan has been nominated for his cheery disposition, winning smile and for how attentive he is to the resident’s needs, providing mouth-watering, nutritious meals.

Steepleton Manor

Deborah Stanford

Apart from being a good carer, Debbie is kind-hearted, considerate and cheerful. She brightens a room when she walks in with her sunny smile and cheerful greetings. She is reliable with great time keeping skills and a great asset to the team.

Congratulations to all Employees of the Month!

Getting the Balance Right with Care Home Food

Food is an important part of life. It’s not just the fact that we need the right food to survive and be healthy, there is also an emotional aspect. Good care home food is essential for good care.

For many of us, a good tasty meal makes us happy. Happier still if we can enjoy it with people that we like and care about. At Altogether Care, the importance of good nutrition and fresh food has always been understood, and medical science is continuously uncovering new knowledge about the importance of certain foods and how our optimal nutrition can change with age or with certain medical conditions.

At Steepleton Manor, food and nutrition are central to the ‘life at the manor’ approach, which is why from July 2018 we are excited to be working with Apetito- a leading provider of Care Home nutrition. We are looking forward to experiencing their expertise in the form of an in-house dietitian and nutritionists, and the benefits that this will provide for our residents.

Nutrition and Wellbeing in Elderly People

As we get older we usually need more calcium and vitamin D to help maintain bone health, for example. Older people find that they often don’t synthesize as much vitamin D from sunlight as younger people. And older bodies often find it harder to absorb nutrients such as vitamin B12 and B6 that may help reduce the risks of strokes and dementia.

Omega-3 fatty acids have been shown to help protect against heart disease, they may alleviate some of the symptoms of rheumatoid arthritis and preserve eye health, prevent cognitive decline and improve how our immune systems operate.

Taste and Smell

Sense of smell and taste can also become less acute in older people. Consequently, the notion of what constitutes an appetizing meal may be different. Older people may also prefer smaller meals; so less substantial but more frequent meals may be appropriate.

There’s plenty to consider when it comes to individual care and nutrition. Best of all, at all of our care homes, residents enjoy catering that looks and tastes fantastic, as well as being good for you.

The quality and nutritional value of the catering is just one of the features that makes life at Steepleton Manor such a special experience.

For more information on Steepleton Manor, or to arrange a visit, click here.

Steepleton Manor Open Day 6th October

On the 6th October 2018, between 12pm and 4pm we are opening our doors at Steepleton Manor care home to celebrate 30 years as a family business in care.

Steepleton Manor is our luxury care home, specialising in assisted living and residential care, set in the picturesque village of Winterbourne Steepleton near Dorchester. Surrounded by six acres of mature landscaped parkland, it features its own walled kitchen garden where residents can grow their own produce. At Steepleton Manor you will find a vibrant living environment with a range of social and exercise activities, a library, tailored nutritional food and therapies to support a healthy and high quality lifestyle.

We want to celebrate our commitment to providing quality care for 30 years and demonstrate what life at the Manor is really like by opening our doors for the day. The event will feature information on the events programme we run, a tethered hot air balloon, classic car display, nutrition information and catering, music sessions, and some freshly made cakes and cream teas to enjoy. Plus, there will be an opportunity to have a look around the manor and learn more about what we do to provide a family feel with our care environment.

For more information, please call us on 01305 300 161.

Steepleton Manor,
Winterbourne
Steepleton
DT2 9LG

Gardening Club at Steepleton Manor

Residents saw the re-launch of Ian’s Gardening Club recently at Steepleton Manor. Taking advantage of the lovely weather, everyone sat outside and planted seeds and beans in the raised beds and Nepeta and Fuchsia seeds in planters.

The club will meet every Tuesday with a different green fingered activity each week.

When is Care at Home the Best Option?

The simplest answer to that question is probably: when it is what suits the care needs and wishes of the individual concerned. Naturally, things are rarely that simple.

There are many reasons why a person might need either temporary or long-term care. And, for many, their own home is where they would prefer to receive that care, rather than in a residential setting. Receiving care at home can result in more independence, a better quality of life and speedier recovery from major illness and accidents.

Having good quality home care services available can help to bring about earlier discharges from hospital. This frees a hospital bed and usually helps people recover more quickly when all they really need is some help with housework or personal care while they regain the strength and mobility needed to perform these tasks safely for themselves.

Familiar Surroundings

For some, residential care would also mean becoming more distant from family, friends and a familiar environment. Being able to remain in their own home for as long as possible is important to them and improves their quality of life.

The critical thing is that there are good quality home care services available that can be moulded around individual needs. This could help with simple everyday tasks such as cleaning, washing and ironing, shopping, cooking and collecting pensions. In other cases, the need is for a transport and escort service for medical appointments, day care attendance, and general outings.

No two people’s situations are identical. The care delivered must, therefore, fit with their circumstances and their goals. The care package will often include activity therapy, which plays a vital role in helping people to recover skills and independence following an accident or stay in hospital.

And sometimes it’s the carer who needs a break if, for example, they are helping to look after with somebody who has dementia. A short period of care from a specialist dementia nurse can offer the opportunity for a much-needed rest.

Altogether Care offers a wide range of Care at Home services. To find out more and discuss the care needs of you or a close relative call us on 01305 300 161.

What is Quality of Life in a Care Home Really Like?

Although people’s understanding is improving, there are still some lingering myths about life in a care home. There used to be a view that a care home was simply an option when you couldn’t cope with living on your own any more.

Step inside one of our care homes and you will see a different reality. Here you will find people who are getting on with life full of activities, rather than sitting around rather than sitting around a badly tuned television.

People Need People

For old people living alone, loneliness and isolation are often major issues. The effect this has on emotional wellbeing has huge knock on effects for mental and physical health. Companionship and social interactions are the most obvious benefits of residential care.

Not having the burden of running your own home leaves more time to do things you enjoy. In many ways it is swapping a struggle to get by with more time and opportunity for greater enjoyment and fulfillment.

Help and Support

Good care homes are set up to help residents enjoy the best possible quality of life. There is a support structure in place to promote physical and mental wellbeing through fun activities, and well thought out varied nutrition and appropriate therapies. But there’s no doubt that being part of a community with friends and support always on hand is the foundation for an enjoyable later life.

There’s also the reassurance that experienced care staff are at hand, not just to deal with immediate care needs, medication and so on, but also to keep an eye on overall health and wellbeing. It’s more likely that any health issues are picked up sooner so care plans can quickly adapt to any changing needs.

If you are interested in reality rather than myths, the best option is to arrange a visit to Sherborne House, Steepleton Manor, or Weymouth Care Home to see for yourself.

Employee of the Month – June

We are delighted to reveal our Employees of the Month for June for each of our care homes. Each month, care home managers at Sherborne House, Steepleton Manor and Weymouth Care Home will hand pick team members who demonstrate a passion for their role and go above and beyond to provide excellent standard of care and support to residents.

Our Employees of the Month for June are:

Sherborne House

Cosma Abreu

Cosma has the warmest smile and most infectious laugh which makes the residents laugh when passing her.  Cosma works between laundry and cleaning but always puts a smile on the face of residents.

Weymouth Care Home

Nicola Fahay

Nicola’s helpful and cheery disposition and ability to adapt to the ever changing needs of the home makes her a superstar among her team.

Steepleton Manor

Emma Southam

Emma is an absolute joy to work with. She is friendly, helpful and always willing to help when needed. Her years of care experience adds an extra boost to the team and we feel lucky to have Emma.

Congratulations to all Employees of the Month!

Steepleton Manor: Perhaps not How you Imagined a Care Home Would be

As you stroll around the immaculately kept grounds set in 6 acres or pass through the impressive doorway of Steepleton Manor you could be forgiven for thinking that you are entering a top class country hotel, rather than a care home.

Dating from 1870 the Grade II listed Portland stone residence boasts a wealth of historical features including fine stucco ceilings. The rich history includes a series of owners and a spell when it was home to British and American servicemen in the run up to D-Day.

Despite the elegant surroundings, the atmosphere at Steepleton Manor couldn’t be more relaxed and a ‘home away from home.’

Facilities and Activities

The accommodation offers a choice of single or double ensuite rooms and private lounges and kitchenettes. Residents are able and encouraged to live as independently as they wish. To help maintain a healthy and active lifestyle there’s also an outdoor swimming pool, croquet lawn, kitchen garden and a range of outdoor activities.

Located near the picturesque Dorset village of Winterbourne Steepleton, the manor has a well-stocked library, shop, and hairdressing salon, and serves fine food with a focus on nutrition and balanced healthy diet.  There’s nearby public transport and the home has its own mini bus to ensure everyone can enjoy a varied programme of visits and leisure activities.

The standard of care provided at the home matches the quality of the surroundings with physio and other therapies offered to help residents continue living life to the full.

In addition to luxury long-term residential care, Steepleton Manor offers nursing care, day care and holiday care. Within the sumptuous surroundings residents also benefit from the support they need to live every day as they would wish.

If you are looking for either long or short-term residential care, we would be delighted to show you around. Please contact us to arrange a suitable time on 01305 300 161 or click here for more information.

Fun and Celebrations at Sherborne House

Residents at Sherborne House celebrated the Royal Wedding with a street style afternoon tea party complete with bunting and flags. They also took part in some ‘Jive’ dancing with some local dance teachers who managed to get both residents and staff moving to the music!

Complex care needs require more flexible options

As the population continues to age the number of older people with multiple health issues and complex care needs is increasing. Understanding the different care and support options that are available isn’t always easy. Rules regarding funding of long-term nursing care are not straightforward.

In addition to a range of physical and mobility related needs, complex care can include conditions such as dementia, Alzheimer’s, epilepsy, strokes and behavioural difficulties arising from a loss of mental awareness.

Care planning has to reflect the highly individual nature of each person’s health issues and needs. Better understanding of the care available will help to alleviate issues of older people remaining in hospital despite being medically fit for discharge. Equally, it is clear that many older people are discharged without having an appropriate care package agreed and are left to struggle on at home as best they can.

Nursing Care

For many, a care home represents an opportunity to get the specialist nursing care they need to live a more fulfilling life. Sometimes this can be a temporary arrangement as they recover from a fall or an operation and sometimes it is longer-term. The important thing is that their needs are assessed carefully, and an appropriate care package is devised.

In other cases, receiving nursing care in their own home is the person’s preferred option. Some people benefit from the greater sense of independence and home care also removes the need to fund the residential element of care home fees.

There is no single solution that suits everyone, which is why we make care for people with complex needs highly individualised and as easy as possible to access.

Throughout our care homes we offer access to a qualified care team 24-hours a day, covering a range of specialties. We also offer high dependency care and help with reablement in people’s own homes. It’s all about fitting the care package and the setting around the needs of each individual.

For more information on our available care options, click here.

 

 

 

Sharon wins five year service award

Congratulations to Sharon Curtis from Care at Home, West Moors who was awarded her five year service badge in May. Sharon is a valuable and much loved member of the team.

Some recent day to day activities